FAQ
Frequently asked questions
Everything you need to know before getting started with Propidy.
Propidy is a management platform for short-term rental hosts. It lets you manage properties, rooms, reservations, and create a personalized portal for every guest — all in one place.
Yes. Propidy connects with Airbnb, Booking.com, VRBO, Expedia, Despegar, and more via iCal sync. Reservations import automatically — no double bookings, no manual updates.
No. The Free plan is completely free and requires no credit card. You can use it indefinitely and upgrade whenever you're ready.
Yes. Depending on your plan you can have up to 1 property on Free, 5 on Plus, 20 on Pro, or unlimited on the Custom plan. Each property has its own rooms, calendar, and guest portal configuration.
Your data is never deleted. If you downgrade, properties or rooms that exceed the new plan's limits get locked — but all data is preserved. If you upgrade again, everything unlocks automatically.
No. Every reservation gets a unique access link. Guests open it from any browser — no sign-up, no password, no download. They find their access codes, WiFi, house guide, and recommendations in one clean page.
Propidy is available worldwide. The platform is designed with the Latin American market in mind, but you can use it from anywhere.
Plus ($19.99/mo) includes up to 5 properties, 20 rooms per property, timeline calendar view, multi-property filter, and Google Places integration. Pro ($49.99/mo) adds up to 20 properties, 80 rooms per property, advanced reports with occupancy and revenue analytics, and priority support.
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